Legal

Aikonic End User Licence Agreement

The agreement that governs installing and using the Aikonic software, the free Clarity tier and the paid Control tier.

Version 1.1 · 27 September 2026

Aikonic End User Licence Agreement

Version 1.1, 27 September 2026

Licensor: Hancock Technologies, Switzerland (UID: CHE-336.753.966) (“Hancock Technologies”, “we”, “us”, “our”).

This End User Licence Agreement (“Agreement”) is a legal agreement between you (“you”, “your”, “Licensee”) and Hancock Technologies governing your installation and use of the Aikonic software application, including the free Clarity tier and, where licensed, the paid Control tier (together, the “Software”).

By installing, accessing, or using the Software, you agree to be bound by this Agreement. If you do not agree, do not install or use the Software.

1. Definitions

1.1 “Software” means the Aikonic application in object-code form, including the desktop application, the bundled Windows sensor service, any device drivers distributed with it, associated documentation, and any updates or upgrades provided to you under this Agreement.

1.2 “Clarity” means the free tier of the Software.

1.3 “Control” means the paid tier of the Software, unlocked by a valid Licence Key, adding persistent history, alerts, customisation, and other features as described in the product documentation.

1.4 “Licence Key” means the credential issued to you (automatically for Clarity, or upon purchase for a Paid Product) that activates the Software on your Device(s).

1.5 “Device” means a single physical computer on which the Software is installed and activated.

1.6 “Seat” means an entitlement to activate the Software on one Device.

1.7 “Merchant of Record” means the third party (currently Paddle.com Market Ltd and its affiliates, “Paddle”) that acts as the reseller and merchant of record for paid purchases of the Software, handling payment processing, invoicing, and applicable taxes.

1.8 “Paid Product” means Aikonic Control and any other paid Aikonic product sold under this Agreement.

1.9 “Device Fingerprint” means a one-way hash made on your Device from stable hardware identifiers. The identifiers themselves never leave the Device and cannot be recovered from the hash.

2. Licence grant

2.1 Clarity (free tier). Subject to this Agreement, Hancock Technologies grants you a personal, non-exclusive, worldwide, royalty-free licence to install and use Clarity on as many Devices as you like, for your personal or internal business purposes. Each installation is issued its own Clarity Licence Key automatically on first launch.

2.2 Paid Products. Subject to this Agreement and to your payment of the applicable fee, Hancock Technologies grants you a personal, non-exclusive, worldwide licence to install and use the Paid Product you bought on up to the number of Devices covered by its Seats. Aikonic Control carries three (3) Seats.

Seats are tied to the Paid Product and cannot be bought separately.

2.3 Reservation of rights. The Software is licensed, not sold. Hancock Technologies and its licensors retain all right, title, and interest in and to the Software, including all intellectual property rights. No rights are granted to you other than those expressly set out in this Agreement.

2.4 Updates. Any updates, patches, or new versions provided to you are governed by this Agreement unless accompanied by a separate licence, in which case that licence governs.

3. Eligibility

3.1 If you are under 18, or under the age of majority where you live, you may use the Software only with the permission of a parent or legal guardian, who accepts this Agreement on your behalf. A Paid Product must be bought by that parent or guardian, or with their permission, and they are responsible for the purchase.

3.2 If you use the Software on behalf of an organisation, you represent that you have authority to bind that organisation to this Agreement, and “you” refers to that organisation.

3.3 You may not use the Software if you are barred from doing so under any applicable law, including export-control or sanctions laws (see §5).

4. Restrictions and conduct

4.1 You may not, except to the extent permitted by mandatory applicable law:

(a) reverse-engineer, decompile, or disassemble the Software, or attempt to derive its source code, save where such acts are expressly permitted by Article 21 of the Swiss Copyright Act or Article 6 of EU Directive 2009/24/EC (interoperability) and you have first requested the necessary information from us;

(b) modify, adapt, or create derivative works of the Software;

(c) remove, alter, or obscure any proprietary notices;

(d) circumvent, disable, or tamper with any Licence Key, activation, or entitlement mechanism;

(e) use the Software to develop a competing product by copying its design or behaviour.

4.2 Resale. We do not arrange or support the resale or transfer of a Paid Product licence. If you pass it on where the law allows, you remain the licensee on our records: the Licence Key stays registered to you, we deal only with you for support and seat releases, and the person you pass it to must accept this Agreement. You may not rent, lend, or sublicense the Software.

4.3 Abuse and revocation. We may suspend or revoke a Licence Key, and terminate this Agreement under §11, where we reasonably determine that you have: materially breached §4.1 or §5; obtained or used a Licence Key fraudulently; or used the Software to attack our licensing systems, other users, or third parties. Where lawful and practicable we will give notice and an opportunity to cure before revoking a Paid Product licence.

5. Acceptable use and export control

5.1 You shall use the Software only for lawful purposes and in compliance with all applicable laws and regulations.

5.2 You shall not use the Software in violation of Swiss, EU, US, or other applicable export-control or economic-sanctions laws. You represent that you are not located in, and will not use or export the Software to, any country or person subject to such restrictions.

5.3 You are responsible for ensuring that your use of the hardware-monitoring and any control features of the Software complies with the warranties, terms, and safety guidance of your hardware and component manufacturers.

6. Hardware interaction; no safety-critical use

6.1 Nature of the Software. The Software reads hardware sensor data. Some features act on your system at your direction: in Clarity, ending or reprioritising a process; in Control, where enabled, adjusting supported hardware such as fan speeds. Sensor readings are provided as reported by your hardware and the underlying sensor libraries, and may be incomplete, unavailable, or inaccurate for some hardware configurations.

6.2 No safety-critical reliance. The Software is intended for general informational and enthusiast use on personal computers. It is not designed, tested, or licensed for use in any application where failure, inaccuracy, or unavailability of readings or controls could lead to death, personal injury, or physical or environmental damage (including but not limited to medical, life-support, aviation, nuclear, industrial-control, or other safety-critical systems). To the maximum extent permitted by applicable law, you assume all risk of any such use.

6.3 Control features and your hardware. Where the Software provides hardware-control features (for example, fan control in the Control tier), those features adjust settings on supported hardware at your direction, and §7.7 applies. Operating hardware outside its safe parameters can cause overheating, instability, data loss, or damage.

7. Paid Product terms

7.1 Purchase via Merchant of Record. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle takes payment, issues your receipt, and collects and remits applicable taxes (including VAT/GST), and its own buyer terms and privacy notice apply to the payment. The Software is licensed to you by Hancock Technologies under this Agreement, not by Paddle. Questions about the Software itself go to us at [email protected].

7.2 Fees, currency, and price changes. Fees are stated at the point of sale in the applicable currency (base currency USD). We may change prices for future purchases at any time; changes do not affect licences already purchased.

7.3 Licence model. A purchase grants the Seats set out in §2.2, activated by Licence Key. Control is a one-time purchase and its licence is perpetual, unless terminated under §11.

The Control licence entitles you to all future updates and upgrades of Control, including new major versions, at no additional charge.

7.4 Refunds.

(a) 14-day refund. You may ask for a full refund of a purchase within 14 days of paying for it, for any reason. This applies even after you have downloaded the Software or activated a Licence Key. Ask Paddle, using the link in your Paddle receipt or at paddle.net. Paddle refunds your original payment method.

(b) Effect of a refunded purchase. The Licence Key(s) from that purchase are revoked. A Device learns of the revocation at its next daily licence check (§7.6). Paid features then stop; Clarity keeps working.

(c) Chargebacks. A payment reversed through your bank or card issuer is treated as a refund under (b).

(d) Devices that stay offline. A Device that does not connect cannot receive a revocation. If a purchase is refunded, you must stop using the refunded Paid Product on every Device, whether or not it connects.

(e) Statutory rights. The 14-day refund is in addition to your rights under mandatory law and does not reduce them. If you are a consumer in the EU/EEA or the UK, you have a statutory right to withdraw from a distance purchase within 14 days. For digital content not supplied on a physical medium, that right ends once supply has begun, if you gave your prior express consent to supply starting within the 14 days, acknowledged that you would lose the right, and received confirmation of the contract. Swiss law gives no general right to withdraw from an online purchase.

(f) After 14 days. Refunds are available only within the 14 days in (a). This does not affect your remedies under mandatory law if the Software does not conform to the contract: having it brought into conformity, a reduction of the price, or ending the contract with a refund (for consumers in the EU/EEA, under the rules implementing Directive (EU) 2019/770).

7.5 Activation and seat management. Activation binds a Seat to a Device by its Device Fingerprint. You may release a Seat, in the Software or by contacting [email protected], and activate another Device in its place, once every 30 days per Seat. If a Device fails or is replaced sooner, contact [email protected] and we will release its Seat.

7.6 Licence verification. Each Paid Product Licence Key on a Device checks in with our licensing server about once a day. The check-in keeps a Licence Key within its Seats, and delivers refunds and revocations to the Device. It transmits only: the licence identifier; the Device Fingerprint; and the application’s version. If a Device cannot connect, Control keeps working for 365 days after its last successful check-in.

7.7 Control features: safeguards and allocation of risk. Where Control provides hardware-control features (including fan control), the Software is designed so that (a) an unconfigured installation applies no unsafe settings, and (b) on application exit or abnormal termination the Software’s control path returns the hardware to its firmware-managed automatic mode, so that a malfunction of the Software does not leave hardware in an unmanaged state. These safeguards cover defects in the Software. If you choose settings outside safe parameters (for example, a fan speed that causes overheating), the consequences of that choice are your responsibility, to the extent permitted by mandatory law. Nothing in this clause limits our responsibility for a defect in the Software to the extent that responsibility cannot be excluded under applicable law.

8. Third-party and open-source components

8.1 The Software includes third-party and open-source components licensed under their own terms. Those terms govern those components and, where required, are reproduced or referenced in the Software’s documentation or “notices” file. To the extent a third-party licence grants you rights broader than this Agreement for that component, the third-party licence prevails for that component.

9. Privacy and network behaviour

9.1 Privacy. The Software does not collect telemetry, does not transmit your personal usage data to us or any third party for analytics, and does not require an account or store your data in the cloud.

9.2 Network activity. The Software may make limited network connections for: (a) checking for updates by requesting a version file from our servers, automatically when the Software starts and periodically while it runs, and immediately when you request it; and (b) issuing and verifying Licence Keys. Clarity registers its Licence Key once, on first launch, and does not check in afterwards. A Paid Product Licence Key checks in about once a day, as described in §7.6. These connections transmit only: the licence identifier; the Device Fingerprint; and technical metadata necessary to operate the connection, namely the application’s version and, on registration, the product identifier.

9.3 Privacy Policy incorporated by reference. Our Privacy Policy, available at https://aikonic.app/privacy/, describes our data practices in detail and is incorporated into this Agreement by reference. In the event of a conflict between this §9 and the Privacy Policy on a matter of data practice, the Privacy Policy controls.

10. Warranty disclaimer

10.1 To the maximum extent permitted by applicable law, the Software is provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy of sensor data, or non-infringement.

10.2 We do not warrant that the Software will be error-free or uninterrupted, that defects will be corrected, or that sensor readings or hardware controls will be accurate or available for any particular hardware configuration.

10.3 Mandatory rights preserved. Nothing in this §10 excludes or limits any warranty or guarantee that cannot be excluded or limited under the mandatory law applicable to you, including statutory consumer guarantees and the EU Digital Content Directive (2019/770) as implemented in your jurisdiction. Where such mandatory rights apply, the disclaimers in this §10 apply only to the extent permitted.

11. Term and termination

11.1 This Agreement is effective until terminated.

11.2 It terminates automatically if you materially breach it and fail to cure the breach (where curable) within a reasonable period after notice. We may also revoke a Licence Key under §4.3.

11.3 On termination you must cease all use of the Software and destroy all copies in your control. A lawful Paid Product purchase already made is not refunded on termination for your breach, to the extent permitted by law.

11.4 Sections that by their nature should survive termination (including §2.3, §4, §6, §10, §12, §13, §14, §15, and §16) survive.

12. Limitation of liability

12.1 To the maximum extent permitted by applicable law, in no event shall Hancock Technologies be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or hardware damage, arising out of or related to the Software or this Agreement, even if advised of the possibility of such damages.

12.2 To the maximum extent permitted by applicable law, our total aggregate liability arising out of or related to this Agreement shall not exceed the amount you actually paid for the Software in the twelve (12) months before the event giving rise to liability. For the free Clarity tier, for which no fee is paid, we accept no liability beyond what cannot be excluded under the mandatory law applicable to you.

12.3 Mandatory liability preserved. Nothing in this §12 excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited under the mandatory law applicable to you. Under Swiss law (Art. 100 of the Swiss Code of Obligations), liability for unlawful intent or gross negligence cannot be excluded in advance; under EU consumer law, certain liabilities likewise cannot be excluded against consumers. The limitations in §§12.1–12.2 apply only to the extent permitted.

13. Indemnification

13.1 To the extent permitted by applicable law, and except where you are a consumer and such an obligation would be unenforceable against you, you agree to indemnify and hold harmless Hancock Technologies from third-party claims arising out of your unlawful use of the Software or your breach of §4.1 or §5.

14. Governing law and jurisdiction

14.1 This Agreement is governed by the substantive laws of Switzerland, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG).

14.2 The courts of the seat of Hancock Technologies (Basel-Landschaft, Switzerland) have jurisdiction, subject to §14.3.

14.3 Consumer carve-out. If you are a consumer, this choice of law and forum does not deprive you of the protection of mandatory consumer-protection provisions, or of the right to bring proceedings in the courts, of the country in which you are habitually resident, where applicable law so provides.

15. Changes to this Agreement

15.1 We may update this Agreement for future versions or releases of the Software. Material changes will be presented to you (for example, at install or update) and, where required by law, will apply to your continued use only after notice. Changes do not retroactively alter the terms of a Paid Product licence already purchased in a way that materially reduces your rights, except as required by law.

16. General

16.1 Entire agreement. This Agreement, together with the Privacy Policy and any third-party component licences, is the entire agreement between you and us regarding the Software.

16.2 Severability. If any provision is held unenforceable, it is modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions continue in effect.

16.3 No waiver. Failure to enforce a provision is not a waiver of it.

16.4 Assignment. We may assign this Agreement in connection with a merger, acquisition, or sale of assets. Resale of a Paid Product licence is covered by §4.2.

16.5 Language. This Agreement is provided in English. Where we provide a translation, the English version controls to the extent permitted by mandatory law applicable to you.

17. Contact

Questions about this Agreement go to [email protected]. Orders and refunds are handled by Paddle (§7.1). Other contact details are published at https://aikonic.app/contact/.

18. Licensor details

Hancock Technologies, Häglerstrasse 4C, 4422 Arisdorf, Basel-Landschaft, Switzerland

UID: CHE-336.753.966

Aikonic End User Licence Agreement, Version 1.1, 27 September 2026. Hancock Technologies, Switzerland.