Help · The app

The machine check did not start

You can fix this

The sensing service turned down the request to start the check.

Why this happens

The check comes in three lengths, 3, 5 and 15 minutes, and the app only offers those. The service refuses a request it does not recognise, and the most common reason for that is an app and a service from different versions of Aikonic.

What to do

  1. Install the current version from aikonic.app/download; it updates the app and the service together.
  2. Restart the computer and start the check again.

If that does not help

If the check still will not start, email [email protected] with the sentence the app showed.

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