Help · Processor

The CPU boost test says the service dropped the connection

Expected, nothing to fix

On a machine that the test loads fully, the app can stop waiting for the result before the service answers, and the check reports that as a dropped connection.

Why this happens

The boost test runs every core at full load for about 45 seconds, and the app waits a fixed time for the answer. On machines with few cores, virtual machines especially, the service may not answer inside that time. The service itself is still running: the checks after it get normal replies.

What to do

  1. Close other heavy programs and run the test again.

If that does not help

If it happens on a physical PC with four or more cores and nothing else running, email [email protected] with the System verification report attached.

How to export each report