Help · Drives
No drive returned health data
Send us the report
None of the drives answered a health (SMART) query.
Why this happens
Drives inside a USB enclosure or adapter often cannot pass health data through, and that is expected. Drives connected inside the PC normally answer.
What to do
- If every drive in the list is an external USB drive, nothing is wrong: most USB adapters behave this way.
Send us the report
If an internal drive is in the list, email [email protected] with the System verification report attached.