Help · Crashes, hardware errors and sleep

Sleep blockers could not be read

Send us the report

Windows did not answer the request for the list of things keeping the machine awake, or answered in a form Aikonic could not read.

Why this happens

Aikonic asks Windows' own power tool for the list. That tool's output is in English on most systems; some language settings and some managed PCs change or block it.

What to do

  1. Run the scan again in a moment.

Send us the report

If it keeps failing, email [email protected] with the Tools report attached and tell us your Windows display language.

How to export each report