Help · The sensor service

The sensor service stopped answering mid-read

Send us the report

The connection to the service closed while a reading or a test was in progress.

Why this happens

The app asked the service for something and the connection ended before the answer arrived. A single occurrence can happen while Windows is under heavy load. Repeated occurrences point at a fault in the service on this machine, which we want to see.

What to do

  1. Run the check or test again once the machine is not busy.

Send us the report

If it happens again, email [email protected] with the System verification report attached.

How to export each report